Help

Settings

The other Settings tabs have guides of their own: Categories, Rulesets, Inboxes, Domains, Billing, Notifications, and Mail apps.

Account

Your name, sign-in email, password, and signed-in devices are under Settings → Account.

Appearance

System, Light, or Dark. The theme is saved on each device.

Threads groups each conversation into one row. Individual emails gives every message its own row. Unread first or By date sets the list order. See Conversations and List order.

In a browser tab, Open email links in Jade makes email links on web pages start a new message in Jade. See Opening email links in Jade.

Swipe actions

On a phone or tablet, swiping an email row runs an action. Each direction can be Mark read/unread, Delete, Pin/unpin, or Archive.

Forwarding

Forwarding needs a paid plan. Add an address, then enter the code Jade emails to it. Verified addresses appear under Forward to in the rule editor. To remove an address, first remove it from every rule that forwards to it.

DMARC reports

DMARC reports show whether mail claiming to come from your domains passed authentication at the providers that received it.

Delete account

Open Settings → Account → Delete account. After you confirm:

  • Mail sent to your addresses is discarded.
  • The account is deleted after 30 days. To undo, sign in and choose Restore my account before then.
  • A subscription bought on the web stops renewing. Restoring the account before the paid period ends turns renewal back on.
  • A subscription bought in Jade for iPhone keeps renewing through Apple. Cancel it on your iPhone under Settings → your name → Subscriptions.

Retention follows the Privacy Policy. If you signed in with Apple, also remove Jade under Sign in with Apple in your Apple Account settings.