Help
Jade is email where you hand out a different address to every sender, and rules sort what comes back. The guides below cover how that works, how to set it up, and what every screen does.
How Jade works
The core idea: hand out a different email address to every sender, and let rules sort what comes back.
Getting started
Add your domain, hand out your first address, pick a starter ruleset.
Domains and DNS
You own the domain. Adding one, what each DNS record does, what the verification states mean.
Reading and managing email
The Everything view, pinned and unread, search, threads, bulk actions.
Inboxes
Each address you hand out becomes its own inbox. How they show up, how to find them, how rules attach to them.
Categories
Color-coded groupings that cut across inboxes. How they show up and what hiding one does.
Rules and rule sets
Tell Jade what to do with mail when it arrives. Conditions, actions, ordering, and when to bundle rules into a rule set.
Sending email
Compose a message, pick which address it goes from, save drafts, reply to a thread.
Trash and archive
Where deleted mail waits, what archived means, and how to bring either back.
Billing and plans
What the trial includes, what subscribing unlocks, and how billing differs on the web and on iPhone.
Notifications
Push notifications per device, what triggers one, and how to turn them on or remove a device.
Settings
Appearance, forwarding addresses, IMAP credentials, swipe actions, DMARC reports, and deleting your account.
Quarantine
Where flagged mail waits, why it was held, and how to release or delete it.
Screening
Where mail to new addresses waits, and how to screen them in or out.
Connecting an AI assistant (MCP)
Connect Claude or another AI assistant so you can ask it to read, sort, and send your mail.
Troubleshooting and FAQ
Common questions and what to check when something looks off.
Glossary
Terms used across the app, each linking back to the guide where it lives.
Contact
If you use Jade, open Support in the app to reach the team. You can also email [email protected].