Help
Reading email
List order, conversations, and everyday actions.
Sending email
The From address, attachments, replies, forwards, and drafts.
Inboxes
One inbox per address you hand out. Finding one, its rules, and stopping mail to it.
Categories
Colored groupings that cut across inboxes. Creating, hiding, and deleting one.
Rules
Conditions, actions, rule order, and when to share rules through a ruleset.
Screening
Where mail to new addresses waits, and how to screen them in or out.
Quarantine
Where flagged mail waits and how to release it.
Trash and archive
Where deleted mail waits, what archived means, and how to bring either back.
Billing and plans
Prices and where to manage your subscription on the web and iPhone.
Notifications
Turning notifications on or off per device, and where messages from Jade arrive.
Settings
Your account, appearance, swipe actions, forwarding, DMARC reports, and deleting your account.
Mail apps
Connect Apple Mail, Thunderbird, or any mail app to one inbox.
AI assistants
Let Claude, ChatGPT, or another assistant read, sort, and send your mail.
Contact
If you use Jade, open Support in the app to reach the team. You can also email [email protected].