# Reading and managing email The Everything view, pinned and unread, search, threads, bulk actions. Source: https://jade.email/help/reading-email/ The Everything view is where most people spend their time. Open it from Emails in the sidebar. It shows mail across every inbox, sorted into three sections: pinned at the top, unread next, read at the bottom. Each section is newest-first. ## What an email row tells you Every row carries the same set of signals: - The **left edge color** is the email's category. Categories are how you tell at a glance what kind of mail something is. The [Categories](https://jade.email/help/categories.md) guide covers them in depth. - A **green dot** in front of the inbox name means unread. Unread rows also use bolder text. - A **filled pin** in that same leading spot means pinned. A pinned email floats to the top of every list view it appears in. A row shows the dot or the pin, never both. - The **time** is when the email arrived, or when it was sent, for mail in Sent. What an email row shows: A category color rail runs down the left edge of every row. A leading mark shows state: a green dot for unread, or a filled pin when the email is pinned. Unread rows also use bolder text. The time sits at the right edge. The leading mark carries state: a green dot for unread, or a filled pin in that same spot when the email is pinned. ## The three sections, in order Every list view shows the same three sections when relevant, whether it's Everything, a single category, or a single inbox: - **Pinned** sits at the top. Anything you've pinned stays here until you unpin it, regardless of read state. - **Unread** is next. New mail you haven't opened. - **Read** is at the bottom. Mail you've already opened, in case you need to find it again. Sent mail is a flat list rather than three sections, because you don't read your own outgoing mail in the same way. In the iPhone app, **Outbox** specifically means messages still waiting for Jade to confirm; confirmed outgoing mail is under **Sent**. ## Pinning, marking, and deleting These are the daily actions. Most run from the bulk action bar that appears when you select rows, or by swiping a row on a phone. - **Pin or unpin** works from the bulk action bar, a swipe on a phone, or the pin button when reading a message. Pinned mail floats above unread. - **Mark read or unread** happens automatically when you open a message, and bulk operations let you sweep a category as read. - **Delete** moves the email to Trash, where it can be restored for 30 days before it's permanently deleted. See [Trash and archive](https://jade.email/help/trash-and-archive.md). - **Archive** moves the email out of your everyday views without deleting it, from the bulk action bar, a swipe on a phone, or the reading view. Archiving doesn't itself schedule deletion. Rules can also mark mail Archived and set an **Auto-delete** schedule. See [Trash and archive](https://jade.email/help/trash-and-archive.md). - **Change category** by opening the email and using the arrow on its category chip to move it to a different category. The pick applies to that one email; rules and other mail are untouched. - **Reprocess** applies the inbox's current rules to one email from its message menu, or to selected messages from the bulk action bar. It applies all matching actions, so it can override a category or status you chose manually. Reprocess is available for live received mail, not Trash, Archive, sent mail, or quarantined mail. See [Apply changes to existing mail](https://jade.email/help/rules.md#apply-changes-to-existing-mail). - **Inbox settings** is the gear on the email's inbox badge, also reachable as **Inbox settings** in its menu. It opens the rules page for the address that received the email. Use it when one wrong email means the whole inbox needs a rule or rule set, then Reprocess so existing mail picks up the change. Bulk actions show up when you select rows The bulk action bar slides in once you've selected at least one row via its checkbox. From there you can pin, mark read, reprocess, archive, or delete the whole selection at once. The Trash and Archive views have their own bars. Restore or delete forever in the trash, and unarchive or delete in the archive. ## How the list groups conversations By default, the email list groups each conversation into one row that shows its latest message, with a small count of how many messages the conversation holds. Open the row to read the whole conversation, oldest message at the top. To see every message on its own row instead, switch to **Individual emails** in Settings → **Appearance**. This grouping applies to the main email list; Sent, Archive, Trash, and Quarantine always list messages individually. ## Reading a conversation When several sent and received messages belong to the same conversation, Jade shows them together as one list, oldest at the top. Each message is a row. A closed row shows who the message is from, a one-line preview, and the date. Messages you sent read **You**. Jade opens the messages you're most likely to want first: the one you selected, the newest message, and anything you haven't read yet. Opening a conversation takes you straight to the message you selected. An unread message shows the same green dot it has in the mail list, and Jade marks it as read shortly after it's been open on your screen. To read another message, select its row to open it, and select it again to close it. When several older messages in a row have all been read, Jade tucks them behind a small numbered circle on the line between messages, so the conversation stays short. The number tells you how many are hidden. Jade always keeps the oldest message visible, along with anything unread, the message you opened, the newest message, and anything you've pinned. Select the circle to bring the hidden messages back. Reply and Forward sit at the end of the conversation and continue it from the newest message. To reply to an earlier message instead, open that message and use its menu. The same menu has a **Details** option that shows the full envelope: everyone the message went to, the exact addresses, and the time it was sent. Quoted text from earlier in the conversation stays behind **Show quoted text**, so each message reads cleanly. Deleted messages aren't part of the conversation. ## Search Search lives in the email list itself. On desktop, click the magnifier at the right end of the filter row (or press `/`) to open the search field; on a phone, tap the magnifier in the top bar. Type your terms and press Enter. The pinned/unread/read sections are replaced by a single **Results** section, ranked by relevance. **Clear search** in the results header (or the ✕ in the field) takes you back to the regular list. Plain terms match against the **subject**, **body**, **sender**, **recipient**, and **inbox name**, case-insensitively. For example, `pay` finds `payment`, `paypal`, and `payable`. For sharper queries there are Gmail-style operators: `from:alice`, `subject:"order shipped"`, `has:attachment`, `is:unread`, `category:travel`, `before:2026-01-01`, `larger:5m`. Terms AND together, a leading `-` negates (`-from:noreply`), and multi-word values go in double quotes. The `?` button inside the search field shows the full reference. A search runs **within your current filter selection**. If the list is narrowed to one inbox or a few categories, the search respects that scope. Clear the filters to search all your mail. A search returns up to 100 of the most relevant matches. If you suspect more matches, narrow your terms by adding an operator or a phrase from the body rather than scrolling the result list. ## Filtering by category The sidebar lists every category. Click one to see only mail in that category, organized into the same pinned/unread/read sections. The Everything view respects categories you've **hidden** in settings. Hidden categories don't show up in Everything but still get their own filter view if you click them in the sidebar. This is the lever for "I don't want to see Marketing in Everything but I still want it tagged so I can sweep it later." Hide the category and it disappears from the unified view but stays sortable. ## Inbox-level views Clicking an inbox name takes you to that inbox's own view. The name is a link wherever it appears, such as on the sender row, in the sidebar, or in a search result. Same three sections, scoped to that one address. Useful when you want to see the whole conversation history with one sender.